All too often we get wrapped up in the finger pointing when in reality all the customer cares about is "Who's going to fix my problem?"
Category: Fixed Ops
The simple fact is that people prefer to do business with people they like and feel they can trust.
By Michael Trasatti, CEO Are you frustrated with the DMSlearning curve when a new manager is hired? In the automotive industry, you have seen some great DMS’ come and go. Some were sold and others were bought out; leaving only a handful of DMS players. Dealerships had no choice but to adapt or be part...