Support: (800) 499-1914 • Sales: (888) 808-0733

Fixed Operations

LightYear’s Fixed Operations Module works hand-in-hand with your dealership providing you choices how best to service your customers.

Customers want personalized attention while receiving outstanding customer service. DealerBuilt designed Fixed Operations with the tools for dealers to provide that outstanding service while driving efficiency and profitability.

To create great tools to meet customer demands, LightYear provides end-users with a holistic view of the customer. With confidence service advisors can manage the client’s service request from write-up to final payment, communicating each step along the way.

Take your order:

  • Online appointment scheduling
  • Intuitive tablet and point and click write-up screens
  • VIN Driven Menu Selling and Multi-point inspection

Fulfill your order:

  • Electronic Dispatch, ERO
  • Communication tools with your client (text, voice, email)
  • Electronic Parts Requisition: Keeping technicians efficient at bay
  • Electronic Payment options (pay on the drive)

Follow-up with your clients:

  • Data mining tools
  • Service CRM
  • And much more

For enterprise dealerships, fixed ops personnel can easily retrieve the client’s buying habits for any dealership in the enterprise.

Contact DealerBuilt at 888.808.0733 or to arrange a demo of the most dynamic DMS solution in today’s automotive marketplace.