Support Team Details

The DealerBuilt Support team includes dedicated experts for each department at your dealership who understand each team’s unique needs and use of Lightyear™ DMS.

Below are the hours when each dedicated team is available to provide live assistance. To reach them, simply dial the main support team phone number, followed by the team’s extension below. 

 

For after-hours support, please dial ext. 9008.

Main DealerBuilt Support Phone: 800-499-1914

Accounting

7:00 AM - 6:00 PM CT
Ext. 9001

Financial Stmts/Docs

7:00 AM - 6:00 PM
Ext. 9001

Forms

8:00 AM – 6:00 PM CT
Ext. 9006

Interfaces

8:00 AM – 6:00 PM CT
Ext. 9002

IT

6:00 AM – 6:00 PM CT
Ext. 9004

Payroll

7:00 AM – 6:00 PM CT
Ext. 9007

Sales and F&I

8:00 AM – 6:00 PM CT
Ext. 9005

Service/Parts

6:00 AM – 6:00 PM CT
Ext. 9003