Support Team Details

The DealerBuilt Support team includes dedicated experts for each department at your dealership who understand each team’s unique needs and use of LightYearâ„¢ DMS.

Below are the hours when each dedicated team is available to provide live assistance. To reach them, simply dial the main support team phone number, followed by the team’s extension below. For after-hours support, please dial ext. 9008.

Main DealerBuilt Support Phone: 800-499-1914

Accounting

8am – 7pm CT

Ext. 9001

Financial Stmts/Docs

8am – 7pm CT

Ext. 9001

Forms

8am – 6pm CT

Ext. 9006

Interfaces

8am – 6pm CT

Ext. 9002

IT

6am – 8pm CT

Ext. 9004

Payroll

8am – 6pm CT

Ext. 9007

Sales

8am – 8pm CT

Ext. 9005

Service/Parts

6am – 7pm CT

Ext. 9003