Fixed Operations for the Modern Dealership
Drive gross profit and customer transparency with the industry’s highest-performing solution. iService simplifies fixed ops with technician-friendly tools, real-time communication, and the most advanced digital and video MPI capabilities in the market.
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iService Helps You:
Empower Your Entire Fixed Ops Team
From technicians capturing inspections on phones or tablets, to advisors sending quotes with a tap, to parts staff coordinating in real-time—iService equips every team member with intuitive, role-specific tools they’ll actually want to use. It reduces friction, boosts adoption, and gets everyone pulling in the same direction.
Streamline Every Workflow
Say goodbye to paper checklists, hallway handoffs, and disconnected systems. iService connects inspections, parts pricing, approvals, and communication into one smooth flow—so work moves faster from the lane to the lift and back to the customer, without delays or dropped tasks.
Build Customer Trust with Transparency
When customers can see a technician-recorded video showing worn brakes or a cracked belt, they don’t just take your word for it—they believe it. iService replaces the hard sell with a clear, visual explanation that makes customers feel informed, respected, and in control of their decisions.
Boost Approvals and Profits—Fast
When everything works seamlessly—from inspection to quote to approval—recommendations don’t just get sent; they get accepted. Faster communication leads to faster decisions, higher RO values, and a more profitable, customer-friendly service experience.
Today’s service lane demands speed, clarity, and trust. iService delivers all three—with unmatched adoption and ROI across advisors, techs, and parts departments.
- High adoption rate among service teams—technicians, advisors, and parts
- Proven ROI regardless of your current solution
- Built by dealers, for dealers
- Simplified workflows that save time and increase approvals
- Modern digital and video MPI platform
- Soft-sell, educational approach that drives high customer satisfaction
- Superior customer engagement through real-time communication
