Navigating the service lane can be overwhelming for customers, but with the right tools, dealerships can turn uncertainty into understanding.
In this ongoing series, we’ll break down each stage of the service buying journey—from check-in to repair approvals, payments, and more. Check back weekly as more iService content is added.
Fill out the form to see how iService can transform your service lane.
No More Waiting – A Faster, Smarter Service Experience
Long wait times frustrate customers and slow down your service lane. With iService’s Mobile Check-In, you can check customers in from the service drive, reducing congestion and streamlining operations. This means:
- Faster Drop-Offs – No more paperwork or waiting in line
- Improved Efficiency – Service advisors stay focused on customer needs, not admin tasks
- Higher Customer Satisfaction – A smooth, hassle-free start to every visit
Mobile Check-In pairs great with our Online Service Scheduling and E-Signature features:
- Online Service Scheduling – Customers can book appointments whenever it’s convenient for them. An easy-to-use scheduling system keeps your bays full while enhancing customer loyalty.
- E-signature – Archives to our dealership-wide Document Management solution, so there’s no more filing cabinet storing or scanning needed.
See how these features transform the customer experience. Schedule a demo today!
Your service lane should be a profit center, not a bottleneck—but too often, customers hesitate on repairs simply because they don’t understand the need.
That’s where iService comes in.
With iService, customers see exactly what your technicians see, creating transparency, more understanding, and higher approvals. The result? A smoother process and up to 20% more gross profit.
iService seamlessly integrates into your workflow—from scheduling to payments—giving customers an easier “yes” and helping your team work smarter.
This is just the beginning. Over the coming weeks, we’ll explore how iService’s game-changing features can transform your fixed ops performance. Stay tuned!
