Support Team Details
The DealerBuilt Support team includes dedicated experts for each department at your dealership who understand each team’s unique needs and use of Lightyear™ DMS.
Below are the hours when each dedicated team is available to provide live assistance. To reach them, simply dial the main support team phone number, followed by the team’s extension below.
For after-hours support, please dial ext. 9008.
Main DealerBuilt Support Phone: 800-499-1914
Accounting
7:00 AM – 6:00 PM CT
Ext. 9001
Financial Stmts/Docs
7:00 AM – 6:00 PM
Ext. 9001
Forms
8:00 AM – 6:00 PM CT
Ext. 9006
Interfaces
8:00 AM – 6:00 PM CT
Ext. 9002
IT
6:00 AM – 6:00 PM CT
Ext. 9004
Payroll
7:00 AM – 6:00 PM CT
Ext. 9007
Sales and F&I
8:00 AM – 6:00 PM CT
Ext. 9005
Service/Parts
6:00 AM – 6:00 PM CT
Ext. 9003
