Why Lack of Understanding is Costing You Service Lane Sales – and How Video MPI Fixes That
Why Customers Say “No” to Repairs—Even When They Need Them Every dealership has seen it happen: A customer brings their car in for service, a thorough inspection reveals necessary repairs, and yet—more than 60% of customers decline. You might assume it’s about cost. Think the main reason is cost? Think again. According to a J.D. […]
Is Your DMS Holding You Back?
The tiny, noticeable signs to reconsider your options Introduction Running a dealership doesn’t leave much time for guesswork or inefficiency. If your days end with frustration, wondering why simple things take longer than they should, your DMS – the system supposedly built to run your business – might just be your business’s hidden problem. Here’s […]
Treat your customers to a seamless experience with iService
Navigating the service lane can be overwhelming for customers, but with the right tools, dealerships can turn uncertainty into understanding. In this ongoing series, we’ll break down each stage of the service buying journey—from check-in to repair approvals, payments, and more. Check back weekly as more iService content is added. Fill out the form to […]
Is your DMS Letting You Down?
Remember when you liked your DMS? Do any of these problems hit a nerve? Declining Support: Many dealerships report that support is not what it used to be, with longer wait times and fewer knowledgeable reps. High Turnover: Customers often lose their success manager and have had multiple sales reps come and go—making it hard […]
DealerBuilt Launches AI Labs to Elevate Automotive Retail Operations and Productivity
[New Orleans, LA] — DealerBuilt, a leading provider of enterprise dealership management solutions, today announced the launch of DealerBuilt AI Labs, a groundbreaking suite of artificial intelligence-driven tools designed to transform the way dealerships analyze data, engage customers, and drive sales. DealerBuilt AI Labs will launch with three powerful features that redefine efficiency and intelligence […]
AI Labs – Why We’re Building This
Estimated read time 6-8 minutes. If you don’t have the time for the details here’s the TL; DR: DealerBuilt AI Labs introduces cutting-edge AI tools designed to streamline dealership operations, improve decision-making, and enhance customer engagement. With features like AI Insights and Summaries for quick data analysis, AI Co-Pilots for real-time recommendations, and AI In-Market […]
Reflecting on an Extraordinary Year at DealerBuilt
As we wrap up 2024, we’re filled with gratitude and excitement. This year has been nothing short of remarkable, and it’s all thanks to you—our trusted customers and partners. Your confidence in DealerBuilt motivates us to continue innovating and refining solutions that empower your dealerships to thrive. Here’s a look back at what made 2024 […]
Fullpath Announces New Data Integration with DealerBuilt’s Oplogic Variable Operations Platform
Enhanced Data Synchronization and Improved Customer Targeting Now Available Through Fullpath and Oplogic Integration TEL AVIV, Israel, Nov. 26, 2024 /PRNewswire/ — Fullpath, the automotive industry’s leading customer data platform (CDP) and marketing automation solution, is proud to announce a new integration with DealerBuilt’s Oplogic Variable Operations Platform of CRM, Desking, F&I Menus, Equity, Telephony, Fraud Protection, and AI […]
Leveraging AI for Unmatched Fraud Detection in Automotive Sales
In today’s digital world, automotive dealerships face an increasing array of security threats, especially when it comes to fraud. Fraudulent activities not only decrease profits but also damage customer trust, making it crucial for dealerships to adopt cutting-edge security measures. That’s where Oplogic’s AI-driven fraud detection steps in, providing dealerships with a robust defense against […]
The Case for Cycle Counting in Automotive Dealerships
When it comes to managing inventory in an auto dealership, one key decision is how to keep track of parts – especially as parts departments become busier and inventory piles up. Traditionally, dealerships have used periodic inventory systems, where audits are performed once or twice a year. However, many dealerships are now shifting toward performing […]
