Will the DMS automotive solutions of the future look more like a gatekeeper or an automotive data hub?
Hear from DealerBuilt CEO, Mike Trasatti, and Banks Media Enterprises President, Cliff Banks, as they discuss the evolving and strategic role of data within the retail automotive space and how various industry stakeholders are seeking to harness this valuable asset.
Pre-COVID-19, the fixed ops department was already rising to the forefront of dealership revenue opportunities. Now, with consumers holding onto their vehicles longer, new car sales down, and social distancing needing to be maintained, how do dealerships maximize their revenue potential?
Find out how leading dealerships are refining and improving the customer service experience in the fixed ops department as this has become critical to retaining customers and earning new business, even more so in times of uncertainty. In addition, hear the latest strategies and opinions regarding how consumer behavior may permanently change as a result of COVID-19 and how dealerships’ fixed ops departments are adapting their technology strategy to meet the demands of modern tech-enabled customers.
This webcast was originally recorded on May 14, 2020 in partnership with Digital Dealer.
