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The Check-In Problem: Why Traditional Service Intake Frustrates Customers Imagine this: A customer pulls into your service lane, already juggling a hectic schedule. Maybe they …

Why Customers Say “No” to Repairs—Even When They Need Them Every dealership has seen it happen: A customer brings their car in for service, a …

The tiny, noticeable signs to reconsider your options Introduction Running a dealership doesn’t leave much time for guesswork or inefficiency. If your days end with …