Learn why Dealertrack clients are switching to
DealerBuilt's ceDMS Platform
At DealerBuilt, our mission is to empower each client to realize their unique vision for their dealership. We accomplish this through our personal, dealer-centric approach to doing business and LightYearTM, our highly-customizeable, enterprise-class ceDMS (customer experience DMS) platform.
With our agnostic approach to dealer tech partnerships, our simple Windows-based navigation, a wide range of customer experience tools built right into our platform, and robust enterprise accounting capabilities, it’s easy to understand why Dealertrack clients are switching to DealerBuilt – learn more below.
|Top Reasons Why Dealers are Switching from Dealertrack to DealerBuilt|
|1. Freedom to Use Best-in-Class Dealer Tech||Policies and pricing that favor other Cox products discourage use of better third-party solutions and limit your choices when building the best tech stack for your dealership.||DealerBuilt’s flexible integration platform, agnostic approach to dealer tech partnerships, and lack of integration fees empower you to leverage your other preferred best-in-class technologies.|
|2. True Partnership with Dealer Clients||It’s easy to feel like “just a number” or that you don’t have a voice, and with siloed support teams for each individual Cox product you use, it’s often frustrating and hard to find the right contact and get the help you need to quickly resolve issues.||With dedicated account managers and one US-based support team to call for your total solution, an accessible executive team, and a long history of close collaboration with dealer clients, DealerBuilt is known for our personal, dealer-centric approach to doing business.|
|3. Built-in Customer Experience Tools||Creating a modern, mobile-enabled customer experience requires licensing Xtime as well, adding at least $5K in monthly fees and, in some cases, resulting in a less-than-seamless experience for customers and employees.||Core solution includes a range of customer experience tools – online appointment scheduling, mobile check-in and payment, video and photo-enabled MPIs, and more – eliminating the cost of licensing separately.|
|4. More Efficiently Learn & Navigate the System||More siloed navigation and data access translates into extra clicks and rekeying of data in order to view information across departments, making everyday tasks less efficient, details harder to find, and the system more challenging for new staff to learn.||Unmatched ability to quickly drill into details and navigate effortlessly between sales, service, and accounting information saves time, plus Windows-based navigation comes naturally to users, even new employees.|
|5. Industry-Leading Enterprise Accounting||Consolidation of accounting across stores is clunky and constrained by limitations of the Arkona system at the software’s core, giving you little choice in how you combine and roll up accounting across your entire business.||Highly flexible and efficient when it comes to tracking, allocating, and reporting transactions associated with multiple stores and franchises, enabling you to centralize and roll up accounting with ease to best suit your business needs.|
We moved to DealerBuilt after 35 years with a major DMS. DealerBuilt’s flexibility, value, open integration with other systems, and centralized accounting function were key reasons for our change.Eric Gosch
Owner, Gosch Auto Group
Meet your DealerBuilt Team
See exactly what our users are saying about DealerBuilt. Read more of our reviews on Capterra.
Exceptional support when needed. Works very well and with ease.Scott S.
Parts Department Manager
Schedule a Meeting with DealerBuilt
Find out why DealerBuilt is relied upon by forward-looking automotive dealers and dealer groups for our enterprise-class ceDMS. Complete the form below to schedule a meeting with our team.