Declining Support: Many dealerships report that support is not what it used to be, with longer wait times and fewer knowledgeable reps.
High Turnover: Customers often lose their success manager and have had multiple sales reps come and go—making it hard to build a real partnership.
Lack of Innovation: No real enhancements or system improvements in recent years. Their platform is falling behind modern dealership needs.
Not the Same Company:Your DMS has been through multiple owners over the past few years resulting in cost increases and a shift away from dealer-first service.
Why Dealerships Choose Lightyear Instead
True Dealer Partnership: Lightyear provides industry-leading service with a dedicated success manager who actually stays with you.
Ongoing Enhancements: We continuously improve the platform based on dealer feedback—no more waiting years for updates.
Cloud-Based Efficiency: No outdated architecture— Lightyear is fully cloud-based for better performance, security, and accessibility.
Faster, Smarter Reporting: Real-time insights and custom reporting tools that older DMS’s simply don’t offer.
Enterprise-level Functionality: Simplify inventory and reporting between multiple rooftops.
Dealer-Built: Lightyear was built by dealers, for dealers who understand what it takes to manage a dealership.
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