DealerBuilt Integrations with Ford

DealerBuilt helps Ford and Lincoln dealers streamline and enhance their operations by offering a wide range of integrations between our LightYearTM ceDMS (customer experience DMS) platform and Ford Motor Company systems, enabling you to automate critical processes, eliminate re-keying of data, and ensure your staff have the details they need to deliver a superior customer experience.

Sales and F&I Interfaces

  • DORA – Access information regarding vehicles planned for delivery to your store(s) and insert vehicle details into LightYear to create vehicle stock entries   
  • Smart VINCENT (VIN Incentive) – Use the VIN to pull a VINCENT Report from within LightYear to view all current incentive programs – rebates, alternative financing, retail bonus cash, etc. – available to the customer; can also be turned into a report of sale and submitted through the VINCENT interface 
  • eContracting – Submit an e-contract directly from LightYear to RouteOne for deal processing 
  • FordDirect – LightYear integration with Elead enables use of DMS data in conjunction with FordDirect digital sales and marketing solutions 
  • CONCEPS Sales Entry – Transmit fleet sales reporting from LightYear to Ford    
  • eREACT – Transmit vehicle sales information to Ford from LightYear 

Parts Interfaces

  • RIM – Enables dealer participation in the Ford RIM program, using a dealer’s parts ordering history to identify best stocking practices and automate the generation and stocking of parts orders in LightYear DMS 
  • Parts Order – Generate parts orders within LightYear and submit them to Ford  
  • Parts Return – Generate parts returns within LightYear and submit them to Ford 
  • Parts Shipper Posting – Enable one-click receipt of daily parts shipment into LightYear
  • Parts Master – Import monthly Parts Master from Ford and Ford Performance Parts to ensure accuracy of parts pricing data in LightYear 
  • eREACT – Transmit parts sales and inventory information to Ford from LightYear 
  • OEC MyPriceLink (MPL) – Access MPL’s suggested list pricing for collision parts within LightYear and import MPL quotes 
  • Parts Catalog – LightYear interfaces with most electronic parts catalogs (EPCs), including the Ford Advantage parts catalog, Snap-on, Microcat Live, and others, enabling easy Ford parts additions to counter slips, ROs, parts orders, and estimates

We wanted something that was flexible, had great reporting tools, and the data was our own, and DealerBuilt’s LightYear system met all of our requirements.

Andy Graff
Group Vice President, Galpin Ford

Service Interfaces

  • OASIS – At time of write up or when scheduling a service appointment in LightYear, retrieve and view service history, campaigns, recalls, warranty coverage, and warranty repair history from Ford
  • OWS (ONE Warranty Solution) – Transmit warranty claims to Ford OWS from LightYear, as well as view claim status and reconciliation information  
  • Labor Time Guides – Provide accurate time estimates by natively viewing and selecting Ford labor operations on ROs
  • LPS (Lincoln Priority Service) – LightYear supports Lincoln dealers’ participation in this ops code-driven quick lane program
  • eREACT – Transmit ROs and service appointments from LightYear to Ford   

Enterprise Accounting Interfaces

  • Financial Statement – Pull data from your general ledger in LightYear to generate the standard monthly Ford financial statement and upload it to Ford via the Ford BCM mail system
  • Warranty Credits – Enables one-click insertion of received warranty payments to the general journal window in LightYear to create posting

Why else do Ford & Lincoln dealers switch to DealerBuilt?

Rely on a DMS that empowers, not constrains

Our flexible platform technology empowers each client to realize their unique vision for their dealership. LightYear precisely conforms to your desired business processes and enterprise reporting requirements.

Leverage your choice of preferred technologies

With no integration fees and LightYear’s open integration platform, clients can build their preferred dealer tech stack and freely leverage their data to streamline business processes and enhance the customer experience.

Gain a true partner in your dealership's growth

DealerBuilt was founded by a dealer, so listening closely to dealers and co-innovating with them to advance our DMS have always been at the heart of how we do business. We’re here to be a true partner in each dealer’s success.

Invest in a system of engagement, not just recordkeeping

LightYear is the industry’s only ceDMS platform, with built-in and deeply integrated customer experience tools that enhance the customer’s journey and help drive revenue. Reduce your cost of ownership for these tools and extend the value of your DMS as a system of engagement.

Find out why we’re the different DMS

DealerBuilt’s ceDMS solution is relied upon by forward-looking dealers and dealer groups to realize their unique vision for their dealership, with:

  • Modern, highly-customizable platform technology
  • Built-in customer experience tools
  • Advanced DMS enterprise accounting software capabilities
  • No integration fees and flexible integration platform