DMS Data: Eliminating Roadblocks to Access & Innovation
Read this eBook to learn how DMS data is supercharging the customer sales and service experience, and what you can do to navigate around the data “gatekeepers” – those DMS vendors that have chosen to restrict and heavily monetize the flow of a dealer’s data for their own profit – to avoid DMS data access […]
The Future of Dealer Technology: CEO Perspective, Part 1
While the DMS – dealer management system – has been a common component of car dealership technology for many years, its current role within the dealer tech ecosystem is evolving, making it one of the top strategic technology investments that today’s dealers are making – whether they realize this or not. Let’s consider several key […]
How to Adapt Customer Experience Strategy in Times of Uncertainty
Pre-COVID-19, the fixed ops department was already rising to the forefront of dealership revenue opportunities. Now, with consumers holding onto their vehicles longer, new car sales down, and social distancing needing to be maintained, how do dealerships maximize their revenue potential? Find out how leading dealerships are refining and improving the customer service experience in […]
